Behavioral Health Services

Behavioral health services can help those facing mental health conditions, substance abuse or a behavioral health crisis.

The type of service you might need depends on your personal situation call Member Services at 1-877-860-2837 (TTY/TDD 711) and we can help you find out what services are covered. You do not need a referral for a provider that is in our network.

What is covered?

Some of the covered services we offer include:

  • Community-based alcohol or drug treatments
  • Community-based behavioral health services
  • Behavioral Health Mobile Crisis Response services

What is not covered?

Examples of services this plan does not cover are:

  • Hypnotherapy
  • Biofeedback
  • Experimental procedures or non-drug therapies
  • Services from non-licensed providers

To learn more about behavioral health services and benefits, see the Member Handbook.

If you are experiencing a behavioral health crisis, please call the Mobile Crisis Response hotline at 1-800-345-9049 (TTY/TDD 711). This is a 24-hour crisis intervention and stabilization service. During a psychiatric or behavioral health crisis, a qualified mental health professional is dispatched to provide a face-to-face screening.

Find a Doctor or Hospital

Use our Provider Finder® to search for doctors and other health care providers near you.

Need Help?

1-877-860-2837 (TTY/TDD 711)

We are available 24 hours a day, seven (7) days a week. The call is free.